I had not been to the dentist due to a variety of other medical issues. I had a cracked tooth and went to Dr. Harward because my husband and daughter started going there. Boy am i glad I did. I'm getting several procedures done and this entire staff is exemplary. From the awesome ladies at the front desk to Honey (my hygenist) to Dr. Harward himself, I cannot say enough good things about everyone. They are so calm, explain everything as you go and put you so at ease. The work they do is top notch. I highly recommend Millpond Family Dental.
The emergency dentist Cary patients turn to
In pain right now? Call (984) 465-1544 and say it is urgent. Below are 14 reviews from patients Dr. Harward saw for a cracked tooth, a broken filling, or pain that could not wait.
The 14 reviews here are from people who came in hurting:
- Worked in when it hurt Patients describe being seen for a cracked tooth or sudden pain without a long wait.
- No lecture Reviewers who had avoided the dentist for years say they were treated without judgment.
- Gentle under pressure Even urgent visits get the same painless, calm handling the practice is known for.
Drawn from the real patient reviews shown on this page. Read them in full below.
If a tooth just cracked or you are in real pain, call (984) 465-1544 during office hours and say it is urgent. The reviews below are from patients who did exactly that and got seen.
One patient describes coming in with a cracked tooth after years of avoiding the dentist, and being relieved at how it was handled. Others mention being worked in and treated without the visit turning into a lecture.
Honest note on timing: the office is open Tuesday-Thursday 8-5 and Friday 8-2, closed weekends, so same-day depends on the day's schedule - call early for the best shot. If you have heavy bleeding, a knocked-out adult tooth, facial swelling, or trouble breathing or swallowing, go to an emergency room, not a dental office.
Ready to book?
Three ways to reach Millpond Family Dental directly. Booking online is the fastest, and the front desk answers texts during office hours.
Prefer to look around first? Visit the Millpond Family Dental website or read about your first visit.
- DentistDr. Stephen Harward, DMD
- Address3490 Kildaire Farm Rd, Ste 170, Cary 27518
- Phone(984) 465-1544
- HoursTue–Thu 8–5, Fri 8–2
- InsuranceMost plans + in-house membership
- ServesCary, Apex, Morrisville, Holly Springs, Fuquay-Varina
14 reviews mentioning urgent visits
Reviews from patients seen for pain, cracks, or breaks. Filtered from the full set.
I cannot recommend Millpond Family Dental enough! From the moment I walked in, the entire staff made me feel welcome and at ease. They are incredibly professional, friendly, and attentive to every detail. Dr. H is hands down the best dentist I’ve ever had—skilled, patient, and truly caring about his patients’ comfort and well-being. The office is spotless, modern, and equipped with the latest technology, which makes every visit smooth and stress-free. The hygienists and assistants are equally amazing, taking the time to explain every step and ensuring a pain-free experience. If you’re looking for a dentist who genuinely cares about your health and a staff that goes above and beyond, look no further than Millpond Family Dental . Thank you all for being so wonderful—I’m actually looking forward to my next visit!
Switching to Millpond Family Dental was one of the best decisions! Juanita provided the most thorough yet completely pain-free cleaning I've ever experienced—truly outstanding. Dr. Harward took the time to thoughtfully answer all my questions, making my entire visit comfortable and reassuring. Highly recommend!
I took my 10 year old daughter in to see Dr Harward and he and his staff “Heather” made us feel right at home from the second we arrived. I immediately noticed the cleanliness of the office as we were taken in right away at our appointment time. Dr Harward really took the time to go through and explain everything going on with my daughter’s visit as well as answering any questions I had. My daughter, wife and myself have found our dentist going forward. Thank you for a great experience.
Today was my first visit to Millpond Family Dental. Everyone there is very nice to me. The cleaning and the exam was thorough and pain free. Millpond is now my dentistry provider.
First off - I just want to say how highly I recommend Dr. Harward. I have been a patient of his since about 2019 and I can’t say enough good things. Prior to my first visit with him, I was terrified of dentists and the entire experience after so many bad memories as a child and even poor work as a young adult. I ended up seeing Dr. Harward because I was having issues with work done by someone else, and after my appointment all of my concerns and pain were gone. I became a regular patient of his and enjoyed my visits, and he always was so kind and addressed all of my questions and concerns, no matter how long they took! He has helped me with fillings, cleanings, Invisalign, whitening, and tooth sensitivity and has been amazing with all of them. When I found out he started his own practice, my husband and I without a second thought, transferred to Millpond. His work and patient “bedside” manner is unmatched to anyone I’ve ever seen before. My husband and I just had our first appointment at his new office and can’t say enough good things! From the appointment making process, to the front desk staff, to the hygienists.. everything was stellar. Top of the line equipment in the x ray rooms, too! It was refreshing to see a clinic with modernized equipment. All in all, I highly recommend this practice and Dr. Harward and his team at Millpond. We will definitely be back. Editing to add that we happily drive over 30 minutes to receive the level of care provided.
We've enjoyed our experience at Millpond Family Dental. Our daughter was having tooth pain from a filling done at another dentist office. Dr. Harward was able to assess the situation and clean up the filling to help alleviate the pain. They have always been as accommodating as possible with appointments. My family is very satisfied with our experience at Millpond Family Dental.
Dr. Harward is very talented, patient and kept me informed throughout the entire process of replacing an old broken bridge with a complete new full smile of implants. Minimal pain and timely treatment. The supporting staff is skilled and friendly. I'm very happy with the results and grateful for the referral to such an amazing team of professionals.
Dr. Harward and the whole team are really friendly and great at what they do! I’ve only been a patient for a few months, but they’ve already been able to fit me in on short notice for various issues I’ve had. Definitely recommended!
I've been going to Millpond Dental for about 8 months. First seen for an emergency tooth pain, which they helped me right away. They have been very friendly and responsive to me and that shows they are interested in my care. I would recommend this practice for dental care.
I just switched to Millpond and I could not be happier with my choice. The front desk crew is friendly and great at the insurance and paperwork details. On top of that, the dentist and techs are professional, efficient and take the pain out of going to the dentist.
Friday afternoon before Memorial Day weekend, cracked a tooth not good. Call Millpond Family Dental. Left message with the answering service as it was lunchtime. Short time later received call from dentist 20 minutes later I was in the office discussing options. Had tooth extracted and back to work in no time. Fast friendly reasonable, Dr Harward is excellent. Thank you for your assistance it what could have been a most unpleasant situation.
When I had to receive a deep cleaning they took very good care of me and had me feel real comfortable. Unlike my last dentist I felt less with pain with them
Friendly staff and clean office. I was seen right away, the staff was very accommodating and a pleasure to talk to. I would highly recommend to give them a try
Questions Cary patients ask
Does Millpond Family Dental see dental emergencies same-day?
Millpond Family Dental works in urgent cases like cracked teeth and sudden pain when the day's schedule allows. Call (984) 465-1544 as early as possible and say it is urgent. The office is open Tue-Thu 8-5 and Fri 8-2.
What counts as a dental emergency?
A dental emergency includes a cracked or broken tooth, a lost filling or crown, a knocked-out tooth, or pain and swelling that will not wait. Severe swelling, heavy bleeding, or trouble breathing or swallowing needs an emergency room, not a dental office.
I have a chipped tooth - can a Cary dentist fix it today?
A chipped tooth can often be repaired the same day, depending on the damage and the schedule. Call Millpond at (984) 465-1544 and describe what happened so they can advise.
What should I do for a knocked-out tooth?
For a knocked-out adult tooth, handle it by the crown not the root, keep it moist (in milk or against the cheek), and get to a dentist or ER fast - ideally within an hour. This is general first-aid information, not a substitute for immediate care.
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New patients welcome. Book online in under a minute, or call the office at (984) 465-1544.
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